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HOW MAY WE HELP? We offer a variety of ways to help you take care of desired, necessary, elective or cosmetic treatment. You may take care of treatment with any of the below listed options. OUR PROMISE TO YOU Providing quality, clinical care is our utmost focus. Whether you are in the office or on the phone, we believe you deserve prompt and accurate service. We promise to provide each family with personal service and we hope it shows. Please let us know if you ever feel we can improve. The kindness of your time and opinion will be greatly considered and appreciated. IF YOU HAVE DENTAL BENEFITS As a service . . . we manage all claims through our office at no charge and instruct your benefits to reimburse you directly. If you prefer to manage your own benefits, we will provide you with a claim at the end of each visit. We are a private and highly personalized dental team who considers only your child’s best Dr. Liu and Dr. Ponce when making treatment recommendations. We promise that your benefit guidelines or limitations will never affect the information you receive. PAYMENT SUPPORT & OPTIONS
OUR SUPPORT OPTIONS ARE AVAILABLE TO INSURE TIMELY CARE. As you know . . . delaying treatment may advance conditions and require additional treatment and avoidable expense. We believe that good communication is the foundation to building long range, successful relationships. Prior to beginning any treatment, we encourage your questions. There is no such thing as a silly question. PLEASE ASK! YOU WILL FIND EVERYONE ON OUR TEAM EAGER TO HELP. EXTENDED PAYMENT PLAN OPTIONS - All paper work is personally managed by our Administrative Supervisor, Anne Goodwin. BENEFITS TO YOU You are never faced with the decision of possibly delaying recommended or preventive dental care to your children because of the immediate or untimely financial demands of your family budget. HOW MUCH WILL MY MONTHLY PAYMENT BE? You do not need to worry about paying each time your children have preventive care or recommended treatment. You simply use the PATIENT SERVICE CARD each visit and receive a monthly statement from them requesting a minimum payment of 3% of the present balance. HOW MUCH WILL MY INITIAL PAYMENT BE? Nothing! Once you are on the service you will not be asked for additional money in the office unless your child's treatment exceeds your SERVICE LIMIT. IS THERE AN ANNUAL FEE? Never!! (We pay a fee for this service). WILL I HAVE TO PAY A MONTHLY SERVICE FEE? NO . . . Not if you chose the Dr. Liu and Dr. Ponce FREE OPTION. You may select from three programs depending on your total treatment fee. NO Dr. Liu and Dr. Ponce options. HOW CAN THE COMPANY DO THIS? The office pays a service charge when treatment begins and incur no service charge providing the balance is cleared in the agreed time period. (Please be aware that there is a 1.87% monthly fee on the average balance each month you exceed the above time frame.) WHEN WILL I INCUR A FEE? A service fee will be incurred under $300 and if the above amounts are not cleared within the allotted time. CAN I USE THE SERVICE? Almost! The company we have selected to provide this service believes that people who routinely provide preventive healthcare for their family are generally trustworthy. Although, we find occasionally some of their guidelines do not make it possible for everyone to use the service, most of our families can. WHAT ABOUT MY DENTAL INSURANCE BENEFITS? We always process claims for you and instruct your carrier to mail benefits to your home.
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© Copyright 2002 Vernon
J. Adams, Jr., D.M.D., F.A.S.D.C.
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